Refund Policy – God’s Grace IVF Center (drroshisatija.com)
At God’s Grace IVF Center, led by Dr. Roshi Satija, we are deeply committed to delivering exceptional fertility care. We understand that each patient’s journey is important. That’s why we work hard to ensure clarity, transparency, and consistency in all aspects of our service. To maintain fairness and efficiency, we follow a strict No Refund Policy.
1. No Refunds After Services Are Provided
We do not offer refunds for any services once they have been delivered. This includes:
Consultation fees
IVF cycles and procedures
Diagnostic or laboratory tests
Fertility medications
Any associated treatments
Before making payments, we encourage patients to review their treatment plan and ensure they are ready to proceed.
2. Why This Policy Is Essential
Our treatments are tailored and time-sensitive. The preparation, medical coordination, and resources involved cannot be reversed once allocated. Moreover, each service requires careful planning and a dedicated team. By enforcing this policy, we can continue offering prompt, high-quality care to all patients without delays or disruption.
3. Service Transfers May Be Possible
In special cases, when a patient cannot complete a planned procedure, we may allow the transfer of the payment to a future treatment cycle. This option depends on the situation and requires approval from our clinical team. While not guaranteed, we aim to support patients as much as possible under reasonable circumstances.
4. Handling Exceptional Situations
We know that unexpected life events can happen. If you face a unique or urgent issue, we encourage you to contact our team directly. Although we generally do not offer refunds, we will carefully review your case and provide guidance tailored to your situation.
5. No Refunds for Future Bookings
Payments made for upcoming services, even if booked in advance, are non-refundable. To avoid any inconvenience, please only confirm future appointments once you’re certain of your commitment.
6. Contact Our Support Team
If you have any concerns about this refund policy or need clarification, we’re here to help. Feel free to reach out and speak with a member of our friendly team.
📧 Email: contact@drroshisatija.com
📞 Phone: +91 9599309074
📍 Address: A-8, Main Road, Shivalik, Malviya Nagar, New Delhi – 110017
We appreciate your understanding and cooperation. At God’s Grace IVF Center, we remain committed to offering personalized, ethical, and reliable care at every stage of your fertility journey.